Drawing on the specific case of IMF and World Bank’s response to the multiple crisis triggered by the pandemic, a journal article shows that there is a discourse-practice disjuncture in the Bretton Woods institutions approach to public services as they continue to favour austerity and market-oriented solutions for the delivery of public services. The article therefore seeks to demystify the institutions rhetoric and demand the adoption of a different way of understanding public services, and social policy more broadly.

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